FAAN cautions on extortion, unveils service charter

The Managing Director, Federal Airports Authority of Nigeria (FAAN), Captain Rabiu Hamisu Yadudu has insisted that the prevalent culture of extortion in the nation’s airports need to end to create a level playing field and improve airports service quality.

This is just as he has said that equipment to facilitate seamless movement at the nation’s airports are being installed but admitted that what is being put is not adequate to totally overcome all the challenges in passenger facilitation but stressed that the agency was going to get there soon.
Speaking at the unveiling of the FAAN Service Charter to Stakeholders, Captain Yadudu stated that efforts must be geared towards tacking corrupt and sharp practices in the agency’s service delivery chain stating that the old ways must be abandoned to usher in transparency at all touchpoints.

Recommending the charter to stakeholders and the entire airport community, the FAAN boss said it was the beginning of a new era for the agency designed to reawaken the consciousness in ensuring that the aviation industry remains competitive and inclusive.

He said the service charter was developed to meet the expectations of the customers as the charter sets standards for the services which FAAN provides as well as feedback and report mechanism to help the agency carry our periodic assessment.

He said, “The Service charter demonstrates our commitment to providing quality service, communication and support. We are dedicated to promoting a culture of openness, accountability and would equip our staff to be customer-centric and prioritize safety.”

Speaking on facilitation equipment recently deployed, Captain Yadudu said FAAN was doing a great deal in the upgrade of facilities:

“Kindly permit me to inform you that arrangements have been concluded for the purchase of personal check-in-kiosks for passenger use which will have the Baggage Reclaim System (BRS). This will enable passengers to check-in, tag their baggage, choose their seats, and print their boarding passes many hours before departure.

“The check-in- kiosks are touch-screen devices allowing passengers to do self-check-in at a certain time before their boarding.

According to Yadudu, self-service is becoming increasingly prevalent and many of the world’s major airports have implemented them in some form.

“We are therefore appealing for your understanding and efforts must be geared toward ensuring seamless facilitation”

“The installation of the latest hand scanners and other modern facilities that will provide services quickly and easily to enhance a better passenger experience. We are also deploying two new cargo screening machines at nacho to facilitate cargo operations,” he said.

Preline Limited acquires 60.98% stake in Eterna
Eterna Plc on the Nigerian Exchange Limited (NGX) on Wednesday announced that Preline Limited has acquired a 60.98 per cent stake in its

The Company Secretary/ Legal adviser, Eterna, Bunmi Agagu in a statement on the NGX said, “We refer to Eterna Plc’s public statement dated 21st December 2020 in which we notified our Shareholders, The Nigerian Exchange Limited and the general public that some of our substantial shareholders (Shareholders) have formally informed the Board of Eterna Plc that they are in negotiations to sell equity holdings in the Company to a ‘New Investor’.

“Our substantial shareholders; Lenux Integrated Resources Limited, Global Energy & Raw Materials Limited, Meristem Wealth Management Limited, Radix Capital Partners Limited, GASL Nominee Limited, GTI Capital Limited and Cardinalstone Partners Limited has executed a Sale and Purchase Agreement (SPA) that enables Preline Limited acquire 794,969,774 (Seven Hundred and Ninety-Four Million Nine Hundred and Sixty Nine Thousand Seven Hundred and Seventy Four) shares of Eterna Plc representing 60.98 per cent in the Company.

“A formal application with further details will be filed with the Securities and Exchange Commission (SEC) for an “authority to proceed with the transaction by the transacting parties.

“This notification is in fulfilment of our obligation to report such matters and we will continue to do so in line with Regulatory guidelines.”