Keyamo to Turkish Airlines: Respect Nigerian Passengers

Minister of Aviation and Aerospace Development, Festus Keyamo has told a high-level delegation from Turkish Airlines that they must consistently respect Nigerian passengers.

Keyamo emphasized the need for Turkish Airlines to consistently respect Nigerian passengers.

Minister assured the delegation that there would be no further disruptions to their flight operations, given that the matter is currently before an industrial court. He urged Turkish Airlines to continually uphold respect and dignity for Nigerian passengers.

He addressed concerns about reported instances of disrespect during flight operations, underscoring the importance of maintaining high standards of customer service and dignity for all passengers.

The Minister critiqued the airline’s communication strategy during the union actions, attributing the issues to the attitude of the Country Manager. “I had to advise your authorities to issue a press statement to calm troubled nerves,” he noted.

The Turkish Airlines delegation expressed gratitude for his intervention during the recent union actions that had disrupted their operations and reiterated the airline’s commitment to Nigeria, highlighting their 18 years of service since commencing operations in 2006.

He praised Nigerians for their unwavering support and emphasized Turkish Airlines’ dedication to cooperating with the Nigerian government and its agencies to foster further growth in the country.

The Minister also made three key demands to the Turkish Airlines team including, aircraft upgrades to Nigeria, address the problem of transit visas causing Nigerians to be stranded in Istanbul and dupport for local caterers

Deputy Chief of Mission, Imdat Karakoc, assured the Minister that he would discuss these issues with the Turkish authorities back home and promised necessary adjustments.

He committed to improving the quality of aircraft used, despite stating that the current aircraft are not specifically directed against Nigeria.

This meeting signifies a positive step towards strengthening the relationship between Turkish Airlines and the Nigerian aviation sector, ensuring better service and mutual respect for all passengers.