MNOs Launch Campaign to Enhance Consumer Data Management

Samuel Mobolaji

In response to widespread complaints about data depletion, Nigeria’s Mobile Network Operators (MNOs) have launched a collaborative consumer sensitization campaign.

This initiative aims to provide practical guidance for more effective data management, enhancing consumer satisfaction by helping subscribers optimize their data usage.

The MNOs, in a unified statement, outlined several smart data usage behaviours that can help prevent data depletion. These include disabling automatic app updates, enabling data saver mode, and closing unused apps to prevent background data consumption.

To strengthen data security and prevent unauthorized access, the MNOs advised consumers to use stronger passwords and regularly update their hotspot and Wi-Fi passwords. For a seamless video streaming experience, users should ensure they have sufficient data and turn off auto-downloads to manage content consumption effectively.

With the advent of advanced network technologies like 4G, LTE, and the latest 5G, which offer ultra-fast data speeds and enhanced browsing and streaming experiences, the speed of data consumption and patterns has increased significantly. Consumers are encouraged to understand these changes and manage their data usage accordingly.

“It is important for consumers to familiarize themselves with the specific terms and conditions of their data plans.

“Different plans cater to various needs, including weekend-specific plans, social media-only plans, and regular plans configured for night use only”, the MNOs emphasized.

For additional tips on smarter data usage and management, consumers should visit the NCC website at [https://consumer.ncc.gov.ng](https://consumer.ncc.gov.ng) or the official MTN website at [https://www.mtn.ng/manage-data](https://www.mtn.ng/manage-data).